360ºkids believe Every Kid Matters as they provide care and support for kids in crises in York Region. Read More... "Charity Spotlight – 360ºkids"
Value-based health care – ICHOM
Our journey exploring the current thinking on measuring outcomes to drive value-based healthcare with ICHOM insights and those of other thought leaders. Read More... "Value-based health care – ICHOM"
Charity Spotlight – Ray of Hope
Ray of Hope were the top fundraising charity for the Coldest Night of the Year. They have been supporting those living on the bubble in Waterloo Region since 1967. Read More... "Charity Spotlight – Ray of Hope"
Charity Spotlight – Coldest Night of the Year
A special Coldest Night of the Year Charity Spotlight in honour of Feb 20 walk across 92 Canadian communities in support of homelessness. I will be out there walking and tweeting #cnoy16 Read More... "Charity Spotlight – Coldest Night of the Year"
with conscience
…. with conscience, the words that follow our Strategy & Digital Communications has stimulated some debate. So is Opencity Inc. a specialist healthcare communications agency or are we all about supporting charities? Actually, I am pleased that many people have taken the time to ask. It seems prudent to explain. Read More... "with conscience"
Charity Spotlight – BMS World Mission
BMS World Mission is a christian mission organisation. Feb 14-20 is a special focus on Albania where they support work of Tek Ura. Read More... "Charity Spotlight – BMS World Mission"
Charity Spotlight – Orange Sky Laundry
Orange Sky Laundry is an innovation service helping the homeless in Australia with free mobile laundry cleaning. Find out why they have just received an award as Young Australian of the Year 2016. Read More... "Charity Spotlight – Orange Sky Laundry"
Charity Spotlight – Raising the Roof
Opencity Inc. blog – Charity Spotlight. Raising the Roof is driving the conversation on long-term solutions to homelessness across many Canadian cities. Support their Toque Tuesday campaign. Read More... "Charity Spotlight – Raising the Roof"
Charity Spotlight – Save The Children
Save The Children is providing much needed help to desperate families entering Europe. Claire Fox shares her personal insights into refugees in Lesvos. Read More... "Charity Spotlight – Save The Children"
Top recommendations for delighting the customer
Delighting the customer requires a leadership led customer centricity culture. This post explores some case studies and tips including the net promoter score is a tool for measuring customer loyalty. Read More... "Top recommendations for delighting the customer"