Charity Spotlight feature insights

Opencity Inc., Charity Spotlight feature insights, research, non-profits, Website Grader, inbound methodology

Since we began these Charity Spotlights we have run more than 25, one each week. The featured non-profits shared their reflections.

We thank the charities for their initial assistance and insights in how we develop and evolve them in the future.

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Top recommendations for delighting the customer

Opencity Inc., Ann Handley, Inbound 2013, HubSpot, Delighting the customer

Delighting the Customer is what an executive leadership summit should really be about. Cascading the absolute focus on delighting the customer through an entire organisation from the top down.

The important of delighting the customer for both employees and customers is consistent with the advice from the Harvard Business Review article Making Customer-Centric Strategies Take Hold.

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A new type of social responsibility – announcing Opencity Inc.

Opencity inc homelessness social responsibility. Milton Transitional Housing

It has long been my view that businesses can mutually meet the needs of shareholders while also driving social responsibility. With Opencity Inc. we promise to demonstrate that this can be successfully achieved.

There is a very personal connection with Opencity Limited. I am honoured to build upon the incredible shinning example built by Roland and Glenda Renyi. Thank you for mentoring me.

Opencity Inc. brings new skills and experience in strategic planning, business model innovation (beyond-the-product) and inbound marketing all wrapped up in a business with a conscience for social responsibility. Clients big or small, local or international find challenges in strategy planning and keeping up with excellence in both internal and external communications, particularly in applying new approaches of digital inbound marketing methodology.

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