The Medtech budget season part 4 examines the delight stage of the inbound funnel. It appears the least funded, yet, is vital to lasting relationships with customers. Read More... "Medtech budget season – part 4"
Charity Spotlight feature insights
Video interviews and an annual follow-up post are recommended from our Charity Spotlight feature insights research for the future. Read More... "Charity Spotlight feature insights"
Top recommendations for delighting the customer
Delighting the customer requires a leadership led customer centricity culture. This post explores some case studies and tips including the net promoter score is a tool for measuring customer loyalty. Read More... "Top recommendations for delighting the customer"
A new type of social responsibility – announcing Opencity Inc.
It has long been my view that businesses can mutually meet the needs of shareholders while also driving social responsibility. With Opencity Inc. we promise to demonstrate that this can be successfully achieved. There is a very personal connection with Opencity Limited. I am honoured to build upon the incredible shinning example built by Roland and Glenda Renyi. Thank you… Read More... "A new type of social responsibility – announcing Opencity Inc."